23 Jan 2020г.
How (and why) to provide wow customer experiences as a way to elevate your customer service, engage customers, and build customer loyalty and brand ambassadorship. Customer service consultant Micah Solomon answers a recent question.
22 Jan 2020г.
While most businesses expect technologies such as artificial intelligence and augmented analytics to drive more value from data, human beings will also play an integral role. In the coming decade, data storytellers will help shape the value that businesses receive from their data investments.